Privacy Policy

This website is operated by Teave Business Solutions Pvt Ltd under the brand Softmatic ("we", "us"). Registered office: 2nd Floor, Devpuri Plaza, Indira Nagar, Near Neelgiri Chauraha, Lucknow, Uttar Pradesh - 226016. Corporate Identification Number: U74999UP2018PTC101502. Contact: hello@softmatic.in.

Contact and enquiry forms: name, work email, phone, company, role, project type, project summary, timeline, approximate user scale, whether the work is a new build or an existing system, and your consent record.

Technical data: IP address, browser and device information, pages requested and timestamps, recorded in server logs for security and reliability.

Recruitment: if you email us about a role, the details you send, such as your CV and contact information.

Please do not send passwords, credentials, source code, customer datasets or regulated personal information through the website forms.

To respond to enquiries and proposals, route requests to the right team, run and secure the website, understand how the site is used where you have allowed it, consider job applications, and meet legal obligations. Where the law requires a basis for processing, we rely on your consent (for example on contact forms) and on our legitimate interest in operating and securing the site and responding to business enquiries.

When a customer uses the Business Suite, the customer decides what employee, customer, invoice and operational data to store. In that case Teave Business Solutions Pvt Ltd processes the data on the customer's instructions under the applicable service agreement, and the customer is responsible for having a lawful basis for its own data.

Essential cookies keep the site working. No marketing or analytics measurement is loaded today; if that changes, we will ask for your consent first. See the Cookie Policy for details.

Form submissions are stored in our systems and sent to our team by email. We may record them in our internal CRM or workflow tools to manage the enquiry and may send you an acknowledgement. Submissions are not published.

We use service providers to host the website, deliver email and manage enquiries, and, only if introduced with your consent, to measure marketing performance. They process information on our instructions and under their own terms. We do not sell personal information.

We keep enquiry and recruitment information only as long as needed for the purposes above, including follow-up and reasonable business records, and then delete or anonymise it. Server logs are kept for a limited period for security and diagnostics.

We apply access controls, transport encryption (HTTPS) and least-privilege administration to the website and its data. No online service can be guaranteed to be completely secure.

Depending on the law that applies to you, including the Digital Personal Data Protection Act, 2023, you may have the right to access, correct or erase your personal information, to withdraw consent and to nominate someone to exercise rights on your behalf. To exercise a right, email privacy@softmatic.in.

Some service providers may process information outside India. Where this happens we rely on the provider's contractual and technical safeguards as required by applicable law.

This website is intended for business users and is not directed at children.

Write to privacy@softmatic.in with the subject "Privacy". We will acknowledge and respond within a reasonable time.