Refund & cancellation policy

Business Suite subscriptions are governed by the plan and proposal you accepted. You may cancel renewal before the next billing date by writing to support@softmatic.in. Unless your agreement says otherwise, fees for a period already started are not refundable.

Refunds and milestone adjustments for engineering projects follow the payment and acceptance terms of the signed agreement.

If you were charged in error, write to support@softmatic.in with the invoice details. We will review it and correct a confirmed error.

Approved refunds are returned to the original payment method or bank account within a reasonable time after approval.